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FAQ’s

We have put together a page for you to help you find the right answers for the most common queries at Trek 4×4

And if you cant find what you are looking for, give us a call on 1300556323 or send us a message using our contact page.

Contact and Locations

We are located at 36 Cameron St, Clontarf, QLD 4019, Brisbane, Australia

Trek 4×4 currently does not have a physical outlet outside of Brisbane. However, they are open to business opportunities for owning a Trek 4×4 outlet in various regions.

I’m sorry, but currently, we only have a fitting centre in Brisbane. However, we do provide nationwide delivery across Australia with competitive rates and reliable transportation. Our products are safely packed for transit and come with DIY installation instructions. We also offer customer support if you need help during the installation process.

You can contact us via the following Information : Phone: 07 3883 2254, Tool free :1300 556 323, Email: [email protected] 

ABOUT Trek 4x4

We have end of line specials and we also run dual buy discounts which you can find more information about on this page https://trek4x4.com.au/dual-buy-discounts/

While we service Australia wide with delivery, we offer a fitting service for our range of products at our location in Clontarf – approx. 30 min north of Brisbane. We offer service while you wait, so it does not have to take the whole day.

Product questions

Sales, service and support

Getting a quote is easy. Go to the product page, choose the product selection and add the product to quote. The fill out the details and we will get back to you with the quote.

We have a limited selection of spare parts you can find on this page https://trek4x4.com.au/product-category/spare-parts/

Sorry, we don’t install second hand items. Sometimes parts are missing or the fixings are of poor quality as they are used. It is very hard to get a good fit off.

Please email [email protected] and highlight the make and model and we can supply the model specific installation guide.

Sorry, we don’t repair canopies. Best to go to an automotive refinisher or crash repairer.

Yes we do carry spare parts for only our range of canopies. So this is something we can service for you.

Canopies Questions

75kgs Static load rating

Many colours, we provide the same colour as your car – the factory colour code

Yes, we do offer central locking for our canopies. Trek4x4 canopy has central lock on the tailgate only.

Our canopies are made from high-quality fiberglass, not ABS plastic. Fiberglass is a durable and lightweight material that’s ideal for 4×4 accessories.

Depending on the size of the canopy. 70- 75 kgs on dual cabin utes

Drawer Questions

Sorry no the marine carper is a standard feature on the Trek4x4 Ute canopy.

Most of the time we have this in stock. If not the turn around  is a couple of days

Yes we certainly will.

Please refer to our handy brochures ( each of our ute drawers and ute slides has a brochure ), you can download them on our site. They have all the dimensions – internal and external

I’m sorry, but I don’t have the specific dimensions of the Engle Fridge. However, most standard 60lt fridges should fit on our slides as they are designed to accommodate a range of camping and outdoor equipment. Please see the product specifications for exact measurements.

Roof Rack Questions

Yes, you can remove the roof rails to fit a platform rack. However, I would recommend getting this done by a professional to ensure it’s done correctly and safely. If you need assistance with this, we at Trek 4×4 offer product installation services. Once the roof rails are removed, you can install a platform rack such as our Trek 4×4 Rola Platform Rack.

The fixing on the current rails typically involves a clamp system that secures the roof rack to your vehicle’s existing railings. For most models, no drilling is required as they are designed to use the existing mounting points on your vehicle.

Roller Lid Questions

HSP Smart app – available when you purchase the HSP roller lid

Delivery and Shipping

The cost of shipping a single drawer to Melbourne can vary depending on the specific product and freight provider. For accurate pricing, I recommend visiting the product page for the drawer you are interested in and proceeding to checkout.